AAB’s dedicated Commercial Vehicles workshop for Toyota vehicles.
Doha: Abdullah Abdulghani & Bros. Co. (AAB), the distributor of Toyota and Lexus cars in Qatar, continues its investment and leadership in after-sales sector. By understanding the needs of the customers where quick turnaround time is of utmost importance, AAB opened its dedicated Commercial Vehicles workshop last year. The Commercial Vehicles workshop is located at Street # 6, building number 33, opposite to the Main Service Center.
AAB’s dedicated Commercial Vehicles workshop is spread over an area of 3,000sqm. The workshop is equipped with the state-of-the-art diagnostic tools, Toyota genuine parts and certified Toyota trained technicians to meet the demand of prioritised service for the Commercial vehicles such as buses, vans and pick-ups. Also, customers can carry-out their periodic maintenance as well as major repair at the workshop.
AAB always believes in customer’s voice and the Commercial Vehicles workshop is the result of their requests for an exclusive service center to cater to Commercial Vehicles. AAB supports its customers by providing them with alternate vehicles as per the Ministry of Commerce and Industry (MoCI) guidelines and recommendations. AAB Commercial workshop is expanding further by adding more working bays and washing facility inside the same premises to introduce the Express Lube plus service for commercial vehicle customers.
AAB has always been a pioneer in providing maintenance packages to its valued customers. Maintenance contracts are a source of guaranteed pricing for the customers as they will not be affected due to fluctuation in pricing over the period of time. Companies going for three years maintenance contract can save up to 35 percent in their maintenance expenses.
The training of Service Advisors and Technicians is the most important factor for the success of the after-sales service sector. AAB has a special training department that follows a consistent methodology according to the foundations set by Toyota Motor Corporation. All AAB’s Service Advisors and Technicians are trained by professional Toyota Trainers through regular routine training at AAB to further hone their skills. This helps the Service team to keep them updated with the latest technologies and skills.
Customer Satisfaction has always been the focus of work for AAB, and the customer always continues to receive excellent service.
