Doha: Hamad Medical Corporation (HMC) has reaffirmed public about a telephone service to reassure the safety of vulnerable elderly people during COVID-19 pandemic.
HMC on its social media accounts said that as part of the ‘Elderly Telephone Reassurance Services’ by Department of Geriatric and Long Term Care, a healthcare professional will contact people over the age of 60 years with chronic health conditions.
The ‘Elderly Telephone Reassurance Services’ workers communicate with the elderly to check on them, introduce them to the services provided by the institution, learn about their health and medical problems and provide appropriate advice to them.
“Department of Geriatric and Long Term Care is looking after our elders during COVID-19. If you are over 60 years of age with chronic health conditions and need more health and safety information we can help you,” HMC said in a post.
“A healthcare professional will contact you over the coming week to provide health advice and reassurance to support your health and wellbeing,” it said.
‘Elderly Telephone Reassurance Services’ is part of a range of comprehensive health services provided to the elderly during COVID-19.
The Department of Geriatrics and Long Term Care at HMC has also called on elderly patients to take advantage of the services provided in the Elderly Day Care from 7am to 10pm, everyday at Rumailah Hospital.
Daycare services are provided by a medical team specialising in geriatrics in a less crowded and friendly environment for the concerned age group, as each case is carefully assessed and the patients’ requirements are managed quickly and flexibly.
“For people above the age of 60 years with medical problems which are not life threatening but need urgent medical attention, a rapid assessment and management is done by a Specialist Geriatric Multidisciplinary team in a less busy and age friendly setting,” said HMC.
People above the age of 60 years with non life threatening medical problems can call on 33253128 or 55193240 to arrange an appointment. But they are requested to all 999 for life threatening conditions.
“For any life-threatening conditions, chest pain, suspected stroke or difficulty breathing, please dial 999 or visit your nearest Emergency Department,” HMC said, adding: “If you have health-related questions regarding COVID-19, please call the COVID-19 helpline (16000) or visit www.moph.gov.qa.”
