Doha: If you are ordering things from outside Qatar, Connected, an e-commerce service by Qatar Post is of great help.
‘Connected’ is an online shipping service which allows everybody in Qatar to shop their favourite brands online and have them delivered using various options.
The parcels can be collected from 30 Q-Post branches, delivered at home or collected from smart lockers.
A unique feature of the service, the smart lockers, will be in different locations to make it convenient for clients so they can collect the goods they bought from the lockers 24/7.
Electronic Smart Lockers that are accessible 24/7 in most locations means no more queues or waiting in, enabling customers to collect at their earliest convenience.
Location
Qatar Post Smart Lockers are located at Ain Khalid Gate, Villaggio Mall, Landmark Mall, Al Khor Post Office, General Post Office West Bay (Parking area), Al Wakra Hospital, Dukhan Post Office, Al Rayyan Post Office and Royal Plaza (basement).
Lockers are accessible 24/7 except Ain Khalid, which is open from 6am to 11pm.
How it works:
1. When ordering online through our CONNECTED website choose one of the Smart Lockers as your delivery option within the checkout.
2. Once your item will be delivered to the locker of your choice you will receive an SMS and or/ Email with an opening PIN code to use (PIN1 and PIN2).
3. Simply use the pin codes that you received via SMS and/or email and follow the instructions on the touch screen.
4. Collect your parcel within 48 hours
How to open your locker
Once your parcel arrives at locker, you'll have 48 hours to collect it. If you have not collected it in 24 hours, you’ll be sent a reminder email and/or SMS.
If you can't get to the parcel locker in time (48 hours), Qatar Post will move it to the nearest branch and let you know the details via SMS and email notification.
You'll then have 21 days to pick up your parcel.
Things which can’t be delivered to Smart Lockers:
