Doha, Qatar: Qatar Airways, with an overall score of 7.50, has been named as the third-highest-rated airline.
The 2023 Airline Index by Bounce, a US-based luggage storage company, compared over 50 airlines in the world by departures including factors such as number of on-time arrivals, cancellations to quality of in-flight catering.
Bounce also revealed the best and worst companies to fly with for both domestic and international travel in the US.
Japan Airlines is the highest-ranking international airline for 2023 with an overall score of 8.28, unseating Singapore Airlines, which now ranked second with a score of 7.63.
Qatar Airways climbed one place to rank third this year with a point increase of 0.47 from 7.03 in 2022 to its current score of 7.50.
Qatar Airways scored 4 out of 5 for in-flight, entertainment, meals, seat comfort, and staff service while recording one of the lowest cancellation rates at just 0.33%. "Combine this with an on-time arrivals rate of 77.51% and 46kg of checked baggage on international flights, Qatar Airways quickly becomes one of the best choices for an easy and enjoyable flying experience," Bounce described on its website.
It further added, "Qatar Airways operates flights to more than 90 countries worldwide from its home at Doha Hamad International Airport. The airline’s flagship route is from Doha to London Heathrow, though Qatar Airways also operates flights to several US destinations, including New York, Chicago, and Dallas."
Giving a peek into its methodology, Bounce stated that the on-time arrivals percentage and cancellations were recorded from OAG.com, and the data was calculated by averaging the monthly figures across 2022. Meanwhile, the meals, inflight entertainment, seat comfort, and staff service ratings were rated out of 5 and recorded from Skytrax.com.
