File photo used for representation only
Doha: The Ministry of Commerce and Industry (MoCI), in cooperation with Almana Motors Company, Qatar’s Ford dealership, has announced the recall of Ford Escape vehicles, 2013-2014 models, considering that in some affected vehicles, the transmission shifter cable bushing may be damaged or missing, thus causing the transmission shifter to malfunction, and the inability to move the vehicle.
The Ministry said the recall campaign came within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
The Ministry said it would coordinate with the dealer to follow up on the maintenance and repair works and would communicate with customers to ensure that the necessary repairs were carried out. The Ministry has urged all customers to report any violations to its Consumer Protection and Combatting Commercial Fraud Department, which processes complaints, inquires and suggestions through official channels.